All Systems Operational

Teckro Mobile Application Operational
Teckro Web Application Operational
Study Management Operational
Alerts Operational
Connect Operational
Identity Operational
Content Operational
Communication Gateway Operational
Oversight Operational
Audit Operational
Site Activation Operational
Patient Operational
Training Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Resolved - This incident has been resolved.
Oct 19, 16:13 UTC
Monitoring - The fix has been successfully implemented. We are now monitoring the system to ensure the issue is fully resolved.
Oct 19, 11:55 UTC
Update - A fix is currently being applied. The impact remains limited to a small number of customers, with no disruption to dashboards or other services.

We will provide a further update once the fix has been implemented and verified.

Oct 19, 11:21 UTC
Identified - The issue has been identified, and the impact is limited to a small number of customers, with no disruption to dashboards or other services. The team is working on a resolution.
Oct 19, 10:01 UTC
Investigating - We are currently investigating an issue affecting the Study KPI data export delay.
The team is working on a resolution and will provide further updates as needed.

Oct 19, 09:55 UTC

Oct 18, 2026

No incidents reported.